Helicopter noise – how to make a complaint
At City Hall Caroline regularly hears from people being concerned about the noise created by helicopter flights. The issue affects many parts of both inner and outer London.
Caroline strongly supports far more effective action in monitoring of all aviation noise across London and believes the powers of the Civil Aviation Authority are currently inadequate. While not endorsing their current lack of activity it is still important that they receive reports from the public.
Here are the details of how complaints can be made to the CAA:
The CAA operates an Aviation-Related Environmental Complaints section in order to fulfill its statutory obligations under the Civil Aviation (Directions) 2004 to provide a focal point for members of the public who wish to register complaints or make enquiries concerning aircraft noise. There are a number of ways in which a complaint/enquiry can be made: