Oyster improvements are a useful step to stop overcharging
Caroline Pidgeon AM, Leader of the Liberal Democrat London Assembly Group, commenting on Transport for London’s proposals announced today to allow Oyster customers to receive weekly or monthly statements by email, as well as request refunds online, said:
“Two years after I exposed the huge level of overcharging facing Oyster customers it is encouraging that Transport for London are now making it easier for people to keep track of their Oyster accounts, and where necessary claim a refund.